We're here to help you find the right pump.
Have a question about a product, need help choosing the right pump, or want to place an order? Reach out — we respond fast on WhatsApp.
Contact us directly
The quickest way to reach us is via WhatsApp or phone. We typically respond within a few minutes during business hours.
Send us a message and we'll reply shortly. You can ask about products, request a quote, or place an order directly.
+254 718 176 578 →Prefer to speak directly? Call us during business hours and we'll help you right away.
+254 718 176 578 →We operate across Kenya and deliver nationwide. If you're in Nairobi or a nearby county, collection can sometimes be arranged — just ask.
Business Hours
Common questions
Quick answers to things customers often ask before reaching out.
Do you deliver to my area?
Yes — we deliver to all 47 counties in Kenya. Delivery timelines and costs vary by location. Check our Delivery Areas page for details, or ask us on WhatsApp.
How do I place an order?
The easiest way is via WhatsApp. Find the pump you want on our website and tap the WhatsApp button on the product card. We'll confirm availability, share payment details, and arrange delivery.
Are the products genuine?
Absolutely. We source all products from authorised distributors in Kenya. Every pump carries the manufacturer’s original warranty and documentation. We do not sell imitations or refurbished units.
What payment methods do you accept?
We accept M-Pesa, bank transfer, and cash on collection. Full payment is typically required before dispatch for delivery orders. Ask us if you need flexibility on this.
What is your returns policy?
If a product arrives damaged or faulty, contact us within 48 hours and we'll arrange a replacement or refund. We handle warranty claims in coordination with the manufacturer.
Can you help me choose the right pump?
Yes, that's one of the things we're most happy to help with. Just WhatsApp or call us with details about your situation — water source, depth, flow rate needed, power supply — and we'll recommend the right pump.
Do you offer installation?
We don't install directly, but we can advise on what's involved and in some cases refer you to a qualified installer in your area. Most of our products come with clear installation guides.
Still have a question?
We respond fast — most WhatsApp messages get a reply within minutes during business hours.